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AirPlus International made available


AirPlus International made available to all U.S. corporate card accounts a new set of reports on ancillary airline fees. Company executives conveyed during a Tuesday briefing that while these new reports are not perfect, for now they're about as good as you're going to get.

Tested with some clients during the past several months, the reports sort into five categories spending on hundreds of ancillary purchases using data provided by all airlines from which U.S. AirPlus customers purchase tickets. The reports rely on an "assumption engine" to fill in the gaps. The five categories are "award," including loyalty program mileage purchases, point redemption and club membership; "onboard" items like beverages, meals, headsets and inflight Internet access; "service," covering reissue charges, preferential seat assignments, standby fees, ticketing penalties and the like; "miscellaneous" and "bags."
AirPlus is providing summaries and detailed reports that break down charges by carrier and fee type, and list individual fee transactions. That enables clients to "query specific transactions, if they need to," said AirPlus product expert Matthew Talbot.

When asked to detail how the assumption engine works, Talbot said, "That's our secret sauce. We have set up a whole bunch of rules, and when a particular transaction falls out and does not get captured by any of those rules--if the customer wants--we will use essentially price information to make an assumption that it falls into that category. A good example is Delta. With bag fees, that is not something we can identify, so if none of the other rules captures a particular transaction and it happens to be a $23 fee or a $25 fee from Delta, we put in a first-bag fee. Delta charges $23 if you pay for a checked bag online and $25 if you pay for it at the airport.
Par pradahandbags1 le vendredi 17 juin 2011

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